FAQ

low-label-faq

Shipping

Processing

All in stock orders are processed within 1-2 business days, and in some cases same day. You should receive an email notification once your order is processed and an email once your order is completed (packed up and ready to go).

Shipments

We ship almost every single order via USPS. Once your order has shipped, the email from usps.com should have a tracking number in it. You can track this at usps.com. Almost every order will ship Priority Mail. Shipping rates are based on the dollar amount that you order and if it’s within the US or International. Shipping time varies by location after processing. US orders sent via priority should be received within 1-3 days. USPS delivers Monday-Saturday. We do not go to the post office to drop orders off every day, but usually 3-4 days per week. Your shipping cost can be estimated using our calculator on the checkout page before submitting your order. Multiple open orders will likely ship together.

International

Free shipping offers do not apply to International orders. Once your order has left the USPS International sorting facility, it can no longer be tracked by us or USPS. Any and all applicable custom fees, taxes, and duties are the sole responsibility of the customer. It is at the sole discretion of custom agents to release your package. Customs agents may delay delivery of packages. For more information on customs and duties charges, please contact your local customs office.

Free Shipping Offers

If you spend $99.00 or more, you can select free shipping from the available shipping options. When you are in the cart or checkout page, it will tell you how much more you need to add to your cart if you haven’t reached the free shipping threshold yet. This offer is only valid for USA orders. No coupon code is required.

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